Complaints: Why the role of the FOS is so important for your firm and your clients
When responding to a complaint, no matter how well you write your final response letter, if you reject a complaint, some clients will...
Compliance Digest: 12th July 2024
It has been another relatively quiet week. Here is y Compliance Digest summary of some of the issues that have come into my industry...
Corporate Finance Firms: Read Our Analysis of the FCA's Portfolio Letter - September 2023
Introduction The FCA issued a comprehensive Dear CEO in September 2023 to Corporate Finance Firms (CFF), outlining its critical...
Compliance Digest - 21st June 2024
Welcome to this week’s Compliance Digest. Here is a summary of some of the issues that have come into my industry news feeds this week....
Non-financial misconduct: a question of culture?
The FCA opened the current decade with a Dear CEO letter entitled “non-financial misconduct in wholesale general insurance firms”. Four...
Compliance Digest - 7th May 2024
Welcome to this week’s Compliance Digest. This week I focus on two particular issues. The Regulatory Perimeter A UK Finance publication:...
Compliance Digest - 31st May 2024
Welcome to this week’s Compliance Digest. Here is a selection of issues that were highlighted in my various industry news feeds over the...
Compliance Digest - 24th May 2024
This week came with the announcement that the General Election will be on 4th July. Will a new Government continue to deliver the...
Compliance Digest - 10th May 2024
It has been quiet again on the regulation front. This week I cover two issues in depth. I have summarised reactions to the FCA...
Why Your Financial Advisory Firm Needs a Comprehensive Training & Competence Scheme
When you work in the complex and very changeable world of delivering high-quality and professional financial and investment advice,...